Privacy Notice
Wind Consulting S.A. de C.V. (hereinafter, "Wind Consulting") is committed to protecting the privacy and security of its users' personal data. This Privacy Notice has been prepared in compliance with the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP) and its Regulations, with the aim of informing users about the treatment that will be given to their personal data.
1. Identity and Address of the Responsible Party
Wind Consulting S.A. de C.V. (hereinafter, "Wind Consulting"), in its capacity as controller of personal data, is committed to protecting the privacy and confidentiality of the information provided by its users, customers, suppliers and any other person with whom it maintains a commercial or legal relationship.
Wind Consulting is a company legally incorporated under Mexican law, dedicated to offering technology services, including consulting, software development, training, infrastructure and technical support, among others.
For the purposes of this Privacy Notice and in compliance with the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP), the address for hearing and receiving notifications is indicated at:
Laguna Tamiahua 201, Colonia Anáhuac I Section, Miguel Hidalgo Mayor's Office, Mexico City, C.P. 11320.
This address is the place where Wind Consulting will receive any request related to the exercise of the ARCO rights (Access, Rectification, Cancellation and Opposition), revocation of consent or any other issue related to the protection of personal data.
2. Personal Data and Purposes of Processing
We collect personal data that is necessary, appropriate and relevant for the proper provision of our services and compliance with our legal and contractual obligations. Such data includes, but is not limited to: full name, address, email address, telephone number, billing data, RFC, labor data and data related to the form of payment, depending on the nature of the contracted service.
The personal data you provide us with will be used by Wind Consulting for the following primary purposes, which are necessary for the business relationship and to provide you with an adequate service:
a) To provide the services and products required by you:
We will use your data to process requests, manage orders, provide access to technological platforms, develop customized solutions and, in general, execute any activity necessary to fulfill the contracted services. This includes account management, contract administration, invoice generation, technical support, implementation of technology projects, and any other related services.
b) To inform about changes or new products or services related to the one contracted or acquired:
We will keep you informed about updates, new versions, changes in functionalities or characteristics of the contracted services, as well as important notifications that affect the use or availability of our products.
c) To comply with contractual and legal obligations contracted with our clients:
It includes the management of payments, attention to legal or regulatory requests, compliance with fiscal and administrative requirements, as well as reporting obligations to competent authorities when necessary.
d) Evaluate the quality of the service:
We will conduct satisfaction surveys, internal performance analysis, and quality review to continuously improve our processes, products, and customer service.
In the event that Wind Consulting intends to use your personal data for secondary purposes, such as sending commercial communications, promotions, newsletters, invitations to events or marketing campaigns, your express consent will be requested
in advance, and you may object to such processing at any time by sending a request to the email contacto@windconsul.com.
3. Data Transfer
The personal data you provide us with will not be transferred, shared or disclosed to third parties without your consent, except in cases strictly permitted by the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP) and its Regulations.
Wind Consulting may transfer your personal data in the following cases:
a) To comply with legal obligations or requirements of competent authorities:
In those cases in which it is necessary to meet judicial, administrative or fiscal requirements, or to comply with applicable legal provisions.
b) When necessary for the provision of the contracted services:
We may share your data with external suppliers and strategic allies who support us in the operation and administration of our activities, such as:
- Web hosting and server service providers (hosting and cloud).
- Electronic invoicing and accounting platforms.
- Technical support and maintenance service providers.
- Courier or logistics companies for the shipment of documents or equipment.
- External consultants or advisors who participate in specific projects.
In all of the above cases, Wind Consulting will ensure that the third party recipients of your personal data assume the same confidentiality obligations and security measures that we apply internally, and will only use it for the authorized purposes.
Likewise, Wind Consulting will not sell, lease or trade your personal data to third parties for purposes other than those mentioned, unless there is your express written consent.
In the event that it is necessary to carry out a transfer of data not provided for in this Privacy Notice, we will first request your express consent, in accordance with the LFPDPPP.
4. ARCO Rights (Access, Rectification, Cancellation and Opposition)
As the owner of personal data, you have the right to exercise at any time the so-called ARCO rights, which consist of:
a) Access your personal data that we hold and know the details of the treatment given to them, as well as know the origin and purposes for which they are used. This allows you to verify that your data is being processed in accordance with the provisions of the law and this Privacy Notice.
b) Rectify them if they are inaccurate, incomplete, or outdated. This includes correcting erroneous data or updating information, for example, when you change your address or update your phone number or email address.
c) Cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, when they are not being used in accordance with the law or for the purposes consented to, or when the contractual or service relationship has ended. Cancellation implies the cessation of processing and the deletion of your data, with the exception of those that must be kept by legal provision or for the fulfilment of pending obligations.
d) Object to the processing of your data for specific purposes, such as receiving advertising messages, satisfaction surveys or sending newsletters. This right allows you to request that your data not be used for certain non-essential secondary purposes.
To exercise any of these rights, you must send a request to the email contacto@windconsul.com, clearly indicating:
- Your full name and means of contact to receive the response (email or physical address).
- A copy of your valid official identification or, if applicable, the documents that prove your legal representation.
- A precise description of the ARCO right you wish to exercise and the related personal data.
- Any other element or document that facilitates the location of your personal data.
Once we have received your request, we will respond within a maximum period of 20 working days. If it is appropriate, the requested right will be effective within 15 working days following the date on which the response is communicated.
If the information provided in your application is insufficient or incomplete, or the required documents are not attached, within 5 business days of receipt we will ask you to correct the omissions. You will have 10 business days to attend to the requirement; if they do not do so, the application will be considered not submitted.
5. Revocation of Consent
At any time, you have the right to revoke the consent you have previously given us for the processing of your personal data, with the purpose of stopping us from using them in whole or in part, as long as it is not prevented by a legal or contractual provision.
It is important that you bear in mind that in not all cases we will be able to respond to your request or terminate the use immediately, as we may need to continue processing your personal data to comply with legal obligations or for security or internal control reasons.
To initiate the revocation process, you will need to send a request to the email contacto@windconsul.com, including the following information:
- Your full name and a means of communication (email or address).
- A copy of your current official identification, or if applicable, the documents that prove the legal representation of the holder (if applicable).
- A clear and precise description of the consent you wish to revoke and the personal data involved.
- Any other element or document that facilitates the location of your personal data in our systems.
Once your application has been received, Wind Consulting will send you a response within a maximum period of 20 working days, counted from the date on which the complete application is received. If appropriate, the revocation will be effective within 15 working days following the date on which the response is communicated.
In the event that the information provided is insufficient or incomplete, or the necessary documents are not attached, within 5 working days of receiving the request, you will be asked to correct the omissions. You will have 10 business days to attend to the requirement; if they do not do so, the application will be considered not submitted.
If the revocation is appropriate, we will proceed to cease the processing of your data for the corresponding purposes and we will inform you of this.
6. Limitation of Use and Disclosure of Data
Wind Consulting implements administrative, technical and physical security measures designed to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing. These measures include physical and logical access controls, confidentiality policies, network protection systems, and secure storage, all in order to ensure the integrity, availability, and confidentiality of your information.
In addition, as the owner of personal data, you have the right to request at any time the limitation of the use or disclosure of your data, particularly in relation to secondary purposes, such as sending promotional information, electronic newsletters, invitations to events, satisfaction surveys, special offers and any communication for marketing or advertising purposes.
To exercise this right, you must send a request to the email contacto@windconsul.com, indicating the following:
- Your full name and a means of contact to receive the response (email or address).
- A copy of your current official identification, or if applicable, the documents that prove your legal representation (if applicable).
- A clear and precise description of the limitation you wish to set on the use or disclosure of your data.
Once your request is received, Wind Consulting will respond within a maximum period of 20 business days, and if applicable, the requested limitation will be implemented within 15 business days following the communication of the response.
If your application does not have the necessary information or documentation, you will be required to correct it within 5 business days of receiving the request. You will have 10 business days to complete the information; if they do not do so, the application will be considered not submitted.
7. Data Retention Period
The personal data you provide us with will be kept only for as long as necessary to comply with the purposes described in this Privacy Notice, and in strict compliance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP), its Regulations and other applicable legal provisions.
The storage period may vary depending on:
- The nature of the personal data collected and the contractual relationship established with you.
- The validity of the commercial or contractual relationship with Wind Consulting.
- The retention periods required by legal, fiscal, administrative or regulatory obligations, such as the safekeeping of accounting documentation and tax receipts.
- The need to keep the data for the exercise or defence of any right in a judicial, administrative or arbitration process.
Once the purposes for which they were collected have been fulfilled and provided that there is no legal or contractual obligation that requires their conservation, your data will be blocked and subsequently deleted or anonymised in a secure manner, so that they cannot be identified or used later.
During the period in which they remain blocked, personal data will only be kept for the purposes of possible liabilities arising from their processing, in compliance with the provisions of the LFPDPPP Regulations.
Wind Consulting has internal procedures and security measures in place that ensure the secure deletion or destruction of personal data, preventing any misuse or unauthorized access.
8. Changes in the Purposes of the Processing
In the event that Wind Consulting requires to use your personal data for purposes other than, in addition or incompatible with those described in this Privacy Notice, you will be informed in a timely and prior manner, by means of an individualized notice that may be sent through the means of contact you have provided, such as email, notification in your user account, physical letter or any other means that ensures your knowledge.
Before carrying out any new processing, your express consent will be requested, in accordance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP).
Consent may be granted in writing, electronically, or through any mechanism that guarantees the authenticity of your acceptance.
In the event that you do not give your consent, Wind Consulting will refrain from using your data for these new purposes, without this affecting the original purposes for which it already has your authorization.
Likewise, you will have the right at any time to object to the processing of your data for these new purposes or to revoke your consent by following the procedure established in the corresponding sections of this Privacy Notice.
9. Use of Internet Tracking Technologies
Our website uses cookies and other tracking technologies (such as web tags, pixels, scripts, and similar technologies) in order to improve your browsing experience, personalize the content and advertising presented to you, as well as analyze usage patterns and traffic on the site.
These technologies allow us to, among other things:
- Recognize you when you visit our site again.
- Remember your preferences and custom settings (e.g., language or region).
- Understand your interests and show you relevant content and ads.
- Evaluate the effectiveness of our advertising campaigns and optimize our digital marketing strategies.
- Continuously improve the functionality, design, and performance of the website.
When you visit our site, you are presented with a cookie notice that allows you to accept all cookies, set your preferences, or reject cookies that are not strictly necessary. You can change your preferences at any time through your browser's settings or through the mechanisms enabled on our own site.
Some of these cookies or technologies may be installed by third parties, such as analytics providers (e.g., Google Analytics), advertising platforms (e.g., Google Ads, Facebook Pixel), or integrated social media services (e.g., LinkedIn, Twitter). Such third parties may use the information collected for their own purposes and are governed by their respective privacy policies.
For more detailed information on the use of cookies and how to manage or disable them, we invite you to consult our Cookie Policy, available on our website.
10. Data Processing in Social Networks
Wind Consulting may have a presence and official profiles on various social networks (such as Facebook, LinkedIn, Twitter, Instagram, among others) for informational, promotional, communication and contact purposes with users, customers, suppliers and the general public.
The processing of personal data that users share or provide through such social platforms is not the direct responsibility of Wind Consulting, as such networks operate under their own terms and conditions and their own privacy policies, which are unrelated and not linked to this Privacy Notice.
We recommend with special attention that before interacting on our official profiles, users:
- Review and understand the privacy policies and security settings of each social network.
- Appropriately configure your privacy settings to limit access to and use of your personal information.
- Do not share sensitive or confidential personal data through public messages or comments, in order to protect your own security and privacy.
Any information that users voluntarily post on our official social media pages will be visible and accessible to the general public, depending on each user's privacy settings and the relevant platform.
Wind Consulting is not responsible for the improper use that third parties may make of the information published on these platforms. However, we will monitor and manage our official profiles to foster a respectful and safe environment.
If you wish to request additional information about the processing of your personal data on social networks or remove any comment or data published on our profiles, you can contact us at the email contacto@windconsul.com.
11. Modifications to the Privacy Notice
Wind Consulting reserves the right to make modifications, updates or additions to this Privacy Notice at any time, to comply with legal obligations, adapt to changes in our internal policies or meet new requirements for the provision or offer of our services or products.
The modifications will be published and will be available for consultation on our website, in the section corresponding to the Privacy Notice, always indicating the date of the last update, so that you can be aware of the changes implemented.
In the event that such modifications imply substantial changes in the processing of your personal data – such as new purposes, changes in the identity of the controller or modifications in the mechanisms for exercising ARCO rights – you will be informed in a prominent manner through:
- A conspicuous notice on our website, and/or
- An email sent to the address you provided, or
- Any other means of contact that is on file and effective in notifying you.
We encourage you to periodically review this Privacy Notice to stay informed about how we protect and process your personal data.
If you do not agree with the modifications made, you may exercise your ARCO rights or revoke your consent in accordance with the provisions of this document.
12. Contact
If you have any doubts or questions about this Privacy Notice or about the processing of your personal data, you can contact us through the following means:
Email: contacto@windconsul.com
Telephones Mexico: +52 5588985877 and +52 5588985878
USA Phone: +1 404 820 3455
13. Consent
By using our services, registering on our platforms, interacting on our website, contacting us through any means or by voluntarily providing us with your personal data, it is understood that you have read, understood and accepted the terms set out in this Privacy Notice.
Therefore, you grant your express consent for Wind Consulting to carry out the processing of your personal data in accordance with the purposes, conditions and scope established in this document.
In the event that the personal data provided includes sensitive data, in accordance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties (LFPDPPP), we will request your express and written consent through the means considered appropriate, always guaranteeing your right to decide on the use of your information.
Likewise, you acknowledge that at any time you may exercise your ARCO rights (Access, Rectification, Cancellation and Opposition), as well as revoke your consent, following the procedures established in this Privacy Notice.
In the event that you do not agree to the processing of your personal data in accordance with the terms set out herein, we ask you to refrain from using our services or providing us with your information.
14. Place and date
Mexico City, July 7, 2025.
Sincerely,
Wind Consulting S.A. de C.V.
